FAQ

EDITIONS

We currently release one calendar edition (January-December) in three different cover designs: Paisley, Rose, and Seafoam Dot. Our calendar edition launches in October of each year.

DIMENSIONS

The DIVINE PROMISES™ Planner is 7.7×9.75 inches.

LAYOUT

In addition to a monthly spread, our calendar edition features a two-page weekly format. Each week contains a Bible promise, journaling prompt, and journaling space. Also, sprinkled throughout are inspirational quotes and intriguing Bible facts. The layout covers twelve months (January-December).

BIBLE TRANSLATION

Scripture taken from the NEW AMERICAN STANDARD BIBLE®,
© Copyright 1960, 1962, 1963, 1968, 1971, 1972, 1973, 1975, 1977, 1995 by The Lockman Foundation. Used by permission.” (www.Lockman.org)

PACKAGING

Each planner is packaged in a sturdy, elegant, keepsake gift box. The lettering is embossed and gold foil stamped.

SHIPPING ÇOSTS

We wish shipping rates were cheaper, but they’re determined by our shipping partners (USPS, UPS, FedEx, DHL). But we cover the handling fees! PLEASE NOTE: delivery timeframes are in addition to the time required to process your order.

INTERNATIONAL SHIPPING

The DIVINE PROMISES™ Planner is shipped worldwide. Shipping costs are based solely on the current rates of the shipping provider. We do not markup or determine the rates. All shipping costs are based on the weight, destination, and shipping level. Orders submitted during high volume seasons (Launch, Black Friday, Christmas, and the New Year) may take 4-6 weeks to arrive in the United States.

SHIPPING TO MULTIPLE ADDRESSES

To ship to multiple addresses, you must create a different order for each shipment. This policy helps you track each shipment, and it safeguards against delivery errors.

DAMAGED ITEMS

Although we take extra precautions during the packaging process, damages may occur during delivery. If your planner arrives damaged, please return it to the address provided below, along with a printed copy of your emailed receipt. Once reviewed, we will mail a replacement. Requests will not be accepted without a returned product and purchase receipt.

CALLED, INC.
P.O. BOX 451674
SUNRISE, FL 33345

CHANGES TO ORDERS

Our fulfillment partners move fast, and so do we! Therefore, we are unable to make changes to order details (name, address, emails, and product) once you submit your order. So, it’s important to triple check your details before submitting your purchase.

RETURNS & EXCHANGES

All sales are final; however, if your purchase arrives damaged or we accidentally ship the wrong item, we will replace it. If your planner arrives damaged, please return it to the address provided below, along with a printed copy of your emailed receipt. Once reviewed, we will mail a replacement, if one is eligible. Requests will not be accepted without a returned product and purchase receipt.

CALLED, INC.
P.O. BOX 451674
SUNRISE, FL 33345

PACKING SLIPS

Please refer to your emailed order confirmation. Packing slips are not mailed in an effort to be more eco-friendly.

SALES TAX

We are required to charge sales tax in the state of Florida. Sales tax will be applied to orders shipping to addresses within that state.

PRIVACY & SECURITY

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our website, and information about how you interact with our website.

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2019 PLANNERS ARE ALL SOLD OUT.
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